Couldn't do enough

Everybody in the office worked so hard for me and were friendly, helpful, they couldn't do enough for me and I'm grateful for all the help and assistance

Mrs B, Bushy
September 2015

Helpful and professional

Would like to thank Cedric for being very helpful and professional

Mr D, Byfleet
October 2015

All excellent

Alex and Abi - and the rest of the team when we spoke to them - all excellent!

Mr & Mrs S, Cobham
September 2015

Great help

Alex Simpson was a great help every step of the way

Mr & Mrs H, Cobham
August 2015

Extremely pro-active

All staff were genuinely helpful but Abi in particular was extremely pro-active, professional and caring. A pleasure to work with

Mr & Mrs T, Esher
July 2015

Absolute pleasure

Cedric, Alex and David were all an absolute pleasure to deal with and every day went over and above to help

Mr P, Cobham
June 2015

Appreciate everything

To Paula, Nikol and all the team. Thank you all so much with helping me and Ben find our first home together and make all the transitions smooth for us. We really appreciate everything and LOVE Roslyn Court. Thanks again.

Miss D & Mr C, Woking
June 2015

First Class

Cédric was first class throughout.

Mr & Mrs B, Cobham
June 2015


Cédric, Alex and David were all an absolute pleasure to deal with and every day went over and above to help. From someone who is a Sales Director for a large London agent, I do not say this lightly. Good luck.

Mr P, Cobham
June 2015


A perfect service! Christophe seemed to be the only one in the chain pushing our deal through – credit to him.

Mr & Mrs K, Hinchley Wood
June 2015


Roly delivered an excellent, professional service – Thank you

Mr T, Hinchley Wood
June 2015


“Very professional, but friendly and helpful. We couldn’t ask for more. Roly seems to run an organised office with Christophe.”

Mr & Mrs D
Thames Ditton July 2015

First class

Roly has provided us with a first class service and we would confidently recommend Grosvenor Billinghurst.

Mr & Mrs F, Hinchley Wood
April 2015

Amazing experience

Amazing experience, very grateful to Roly & Christophe throughout. Keep on doing what you are doing.

Mr & Mrs K, Hinchley Wood
February 2015


Painless from beginning to end. Thank you very much.

Mr L, Hinchley Wood
January 2015


All the staff at Grosvenor have been amazing – nothing has been too much trouble for them which we are so grateful for. I’m sure we will keep in touch in the future.

Mr & Mrs P - Cobham

The Right Choice

We made the right choice to ask Grosvenor Billinghurst to sell our house. Thank you Roly & Christophe, much appreciated.

Mr & Mrs D – Hinchley Wood
September 2014

Amazing Service

Alex and Gareth were both amazing, keeping me very well informed and sorting problems as they arose. Thanks very much for the amazing service!

Mrs B – Cobham
July 2014

Local Knowledge

Cédric could not have been more helpful and was very accommodating. Karen on the second viewing was informative about the area.

Mrs H – Cobham
July 2014

Beyond The Call Of Duty

The exceptional person was Kelly. She went beyond the call of duty, stopping by regularly and making sure my prized fish were taken care of, she would feed them and send me videos of them...just amazing service. Thanks a lot – great customer satisfaction.

Mr K – Cobham
July 2014

Very Responsive

Very responsive and helped rush transaction through!!

Mr W – Cobham
July 2014

Professional Service

A big thank you for the professional service from Abi and Kelly! Much appreciated by all at Parkside School!

Parkside School – Cobham
July 2014

Very Efficient

We were very impressed with the service provided by our agent Cédric Roul – he was very efficient.

Mrs B – Cobham
June 2014

Excellent Customer Service!

Surpassed expectations of Estate Agency – Excellent customer service.

Mr & Mrs H – Hinchley Wood
June 2014

Professional Yet Personal

We received a very courteous, professional yet personal service. Cedric (and Alex) particularly helped push a very difficult process through!

Mr B – Cobham
May 2014

Very Pleased

Very good service. All ready to help!

Mrs N & Mr J – Esher
May 2014

No Complaints At All

Prompt, efficient, friendly service – thanks Christophe!

Mr & Mrs B – Hinchley Wood
May 2014

Very Efficient

The whole end to end process was relatively stress free. Our complications handled very efficiently to our mutual benefit.

Mrs H – Hinchley Wood
May 2014

Best Experience Ever!

The best experience we have ever had when selling a house. The efforts of Roly Matthews were outstanding.

Mr & Dr Rutherford – Hinchley Wood
May 2014

Thanks Indeed!

Thanks for your continued help during what felt an eternity, the regular updates were more than we got from everyone else! Thanks again.

Mr B – Cobham
April 2014

Star Quality

Forced with a very difficult seller Nick and Gareth were exceptional at making the deal happen.

Mrs D & Mrs Z – Cobham
April 2014

Always Professional & Courteous

Great Job Alex – Thanks for all your help/work on our purchase always professional and courteous, and a very positive approach.

Mr H – Cobham
April 2014

First Class Service

First class service, I have been a landlord as well as a seller and have found all at Grosvenor excellent.

Mr B – Cobham
April 2014

Excellent From Start To Finish

Roly & Christophe were excellent throughout.

Mrs T – Surbiton
April 2014

Expert Knowledge

Thanks Roly for providing us with your expert knowledge and helping us to secure our first home!

Mr M & Ms N – Surbiton
April 2014

Excellent Job

You did a great job, Roly. Very good!

Mr H – Hinchley Wood
March 2014

Organised and Informative

Thank you for all your help and assistance in organising and completing the sale of my sister’s house so smoothly and for keeping me informed of developments so regularly. It really did make my task, as executor, much easier.

Mr B – Hinchley Wood
January 2014

Outstanding Work

Abi and Kelly were totally outstanding, we couldn’t be happier in our new home and for the service they provided.

Mr & Mrs W – Cobham
January 2014

Calm & Collected

Chris Burton has the patience of a saint and was professional and helpful throughout.

Mr & Mrs H – Claygate
January 2014

Going Above & Beyond

Nothing was too much trouble.

Mrs M – Claygate
January 2014

Praise Indeed

We have been really impressed with Simon and Chris in terms of their approach, professionalism and proactive approach to solving issues.

Mr & Mrs H – Claygate
January 2014

Legendary Service

Burton is a bit of a legend!

Mr & Mrs R – Claygate
January 2014

Helpful & Professional Staff

Great guys, and vey helpful and professional staff!

Mr G – Cobham
November 2013

Very Genuine People & Service

We felt you were all genuine people to deal with and were better than the general Estate Agents reputation.

Mrs W – Cobham
November 2013

Couldn't Have Asked For More

Polite and helpful at all times.

Mr and Mrs W – Claygate
November 2013

Can't Fault The Service!

Excellent service, can’t complain about anything.

Mr T – Cobham
October 2013

Top Of The List!

I put you at the top of my list for dedication, information and finally elation.

Mr B – Cobham
October 2013

You Solved All Our Problems Quickly

Thank you for making a stressful time much more stress free. You solved all our problems quickly and efficiently. All of you at that branch have been so helpful. Thank you.

Mrs T – Hinchley Wood
September 2013

First Class Service From Everyone

First rate service all round. Nice people to do business with!

Mr T – Claygate
September 2013

Wonderful Friendly Service

Thank you so much for being such brilliant agents to deal with – wonderful, friendly service.

Mrs D – Cobham
August 2013

Always Very Helpful

Nothing was too much trouble.

Mrs M – Claygate
June 2013

Really Amazing

Amazing service, really efficient, friendly staff.

Mr and Mrs S – Claygate
May 2013

Selling Our Property Very Easy

We had a difficult time purchasing a property and thankfully Roly made selling our property very easy. I wish we could have bought and sold through Roly as I know the process would have been simple!

Mr & Mrs B – Long Ditton
February 2013

Outstanding Service

Best estate agent service we’ve had.

Mr and Mrs T – Claygate
January 2013

Really Pleased With The Service

Overall excellent!

Mr F - Hinchley Wood
November 2012

Handled Everything Very Well

Difficult sale, well handled.

Mr R - Cobham
November 2012

Fantastic Service

Chris Burton has been a massive help! Because of Chris, I would use GB if I came to sell.

Mr R - Claygate
November 2012

Supporting & Understanding

Simon - your team are always so polite, wonderful, supportive and understanding. Thank you! Your service is amazing.

Mr and Mrs H - Claygate
November 2012

A Very Good Result

Our property was not a straightforward sale. Your time and persistence achieved a good result.

Miss L - Cobham
October 2012

A 5 Star Service

This is the best service I have ever had from an Estate Agent - thank you! The service was excellent, Roly always called when he said he would - I never had to chase and continually kept me informed, a very professional service.

Mrs F - Hinchley Wood
October 2012

Thank You To Everyone

Great team!

Mr M - Claygate
October 2012

The Best Service Around!

This is the best service that I have ever had from an estate agent – thank you!

Mrs F – Hinchley Wood
October 2012

Very Reliable & Professional

The service was excellent, Roly always called when he said he would – I never had to chase, and continually kept me informed, a very professional service.

Mrs F – Hinchley Wood
October 2012

Outstanding Service

We are so thrilled that we chose you to see our place - your manner, professionalism and willingness to go above and beyond will not be forgotten. Thank you so much!

Mr and Mrs F - Esher
September 2012

Couldn't Have Had Better Service!

Excellent service and smooth sale.

Mr B - Claygate
August 2012

Smooth Process From Start To Finish

Thanks again for your support in making our purchase as smooth as possible.

Mr and Mrs H - Hinchley Wood
August 2012

Kind & Efficient

Nick was really kind and efficient and sorted everything he totally kills the image of estate agents!

Mrs D - Cobham
August 2012

Really Great Service

Excellent experience with no problems.

Mr and Mrs L - Hinchley Wood
July 2012

Great Communication From Everyone

At times a tricky sale, very well managed with great communication and prompt responses.

Mr and Mrs X - Hinchley Wood
July 2012

Couldn't Have Asked For More

Difficult to think of anything to improve the service! As you can see - I was pretty impressed! Thanks.

Mrs B - Claygate
July 2012

Such A Marvellous Job

Adam Howell went above and beyond helpful. He made the buying process for me easy and was always on hand to answer queries and was available to enable me regular access to the property. I thought he did a marvellous job.

Mrs VD - Esher
July 2012

An Overall Great Experience

Positive and good spirit throughout the process.

Mrs X - Cobham
July 2012

No Problems At All!

Excellent experience with no problems.

Mrs L – Hinchley Wood
July 2012

Thank You For All Your Help

Very pleased with the service. Thank you for your help.

Mr and Mrs T - Hinchley Wood
June 2012

A No Stress Process

I was told that moving would be stressful - but thanks to you, I haven't experienced that Many thanks to you for all your help with my move. As far as I'm concerned couldn't fault the service.

Miss L - Claygate
June 2012

A Very Personalised Service

Good personal service, friendly, family feel - Gareth fantastic!

Mr and Mrs M - Cobham
June 2012

Always There To Help

Friendly, honest and open! Helpful advice.

Mr and Mrs P - Cobham
June 2012

Everyone Was A Great Help

All the ladies were very knowledgeable and all of great help. Thank you Michelle, Abby & Paula.

Mrs X - Cobham
June 2012

Excellent From Start To Finish

Very, very impressed from the word go!

Mr and Mrs C - Claygate
June 2012

Highly Recommend

Best agent we have ever used! Thanks Chris!

Mr and Mrs S - Claygate
June 2012

Professional But Not Pushy!

Excellent customer service from Roly Matthews who was professional and efficient without being pushy!!! Many thanks.

Mr and Mrs D - Hinchley Wood
May 2012

Always Feel Secure

Thank you very much for helping us so much throughout. Letting us know all that was happening. Roly and Christophe your kindness, honesty, fairness and all your efforts. We always feel secure that you were doing all that could possibly be done and we appreciate it very much and will not forget. Thank you.

Mr and Mrs B - Hinchley Wood
May 2012

Above & Beyond

Caring and professional assistance throughout and always prompt to return calls and provide good advice. Many thanks.

Mr and Mrs M - Claygate
May 2012

Always Up To Date

Nick was a very good guy to deal with and constantly kept me informed.

Mrs H - Cobham
May 2012

Couldn't Have Asked For More

A fantastic service all round.

Mr and Mrs F - Cobham
May 2012

A Very Efficient Experience

All very good, pleasant, helpful and efficient experience.

Mr J and Mrs T - Cobham
March 2012

Well Informed

Nick was very good at keeping track and keeping me informed.

Mrs S - Cobham
March 2012

Trouble Free Process

Great service and thanks for making the whole process easier.

Mr D and Mrs S - Cobham
March 2012

Could Not Be Better

As far as we are concerned, service could not be improved. Gareth Davies went out of his way to find us a flat in the block we identified as ideal for us and then negotiated the purchase very satisfactorily.

Mr and Mrs C - Cobham
March 2012

Very Professional

Gareth Davies at all times demonstrated attention to detail and professionalism. Excellent!

Mr and Mrs O - Cobham
February 2012