Rental property management, redefined

When it comes to property management in Surrey, Grosvenor Surrey is committed to making it seamless, stress-free and successful for every client


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Frequently asked questions

A Grosvenor fully managed service involves high attention to detail and requires strong communication skills. It’s vitally important that our clients’ needs are at the forefront of everything we do.

A client who has opted for a fully managed service in Surrey can expect a dedicated property manager that is familiar and well versed on their property. They can expect a bespoke service where their needs and specific requirements are met and tailored in a way that works for each individual.

Daily property management involves consistently advising landlords on the management of their property and providing the necessary updates. This will include building strong relationships between themselves, their tenants and our suppliers.

The roll of a property manager is to be responsible for the overall operation of a client’s property. To address issues and concerns, handle day to day maintenance and look to minimise costs.

To oversee and inspect properties, coordinate large refurbishment works and arrange periodic tenancy inspections. It’s important for a property manager to always ensure compliance and legislation is achieved. Which includes but not limited to, organising gas safety inspections, electrical installation condition reports, energy performance certificates, portable appliance testing and other renewals of safety certificates where required.

Work will include arranging inventories, the processing of renewals and working closely with the lettings team to ensure smooth tenancy transitions. There will be involvement when closing out a deposit, dealing with complaints or disputes and informing utility providers.